Privacy Policy
1. Introduction
Bounce Above (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.bounceabovems.com, use our services, or opt in to receive text messages from us
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and physical address provided through our website forms, booking process, or when contacting us directly.
Event Information: Event date, event type, location, and rental equipment selections.
Communication Preferences: Your opt-in or opt-out selections for receiving marketing and non-marketing text messages.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your rental reservations and bookings.
• Send booking confirmations, reservation reminders, delivery notifications, and event day logistics (if you have opted in to non-marketing messages).
• Send promotional offers, coupon codes, discounts, and service updates (if you have opted in to marketing messages).
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.
4. SMS/Text Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from us, we collect your phone number and your consent preferences. This information is used solely for the purpose of sending you the categories of messages you have consented to receive.
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP.
Message frequency may vary. Message and data rates may apply.
5. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery logistics, and customer service tools. These providers are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Business: Bounce Above
Email: Bryan@BounceAboveMs.com
Phone: (769) 990-3758
Bounce Above (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.bounceabovems.com, use our services, or opt in to receive text messages from us
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and physical address provided through our website forms, booking process, or when contacting us directly.
Event Information: Event date, event type, location, and rental equipment selections.
Communication Preferences: Your opt-in or opt-out selections for receiving marketing and non-marketing text messages.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your rental reservations and bookings.
• Send booking confirmations, reservation reminders, delivery notifications, and event day logistics (if you have opted in to non-marketing messages).
• Send promotional offers, coupon codes, discounts, and service updates (if you have opted in to marketing messages).
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.
4. SMS/Text Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from us, we collect your phone number and your consent preferences. This information is used solely for the purpose of sending you the categories of messages you have consented to receive.
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP.
Message frequency may vary. Message and data rates may apply.
5. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery logistics, and customer service tools. These providers are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Business: Bounce Above
Email: Bryan@BounceAboveMs.com
Phone: (769) 990-3758